Privacy Policy

🔒 Privacy Policy

Effective Date: January 1, 2026

Last Updated: January 1, 2026

At Swagmaz ("we," "our," or "us"), we value your trust and are deeply committed to protecting your personal data and respecting your privacy rights. This Privacy Policy outlines how your personal information is collected, used, shared, and safeguarded when you visit our website or make a purchase from swagmaz.com.

1. Information We Collect & Why We Need It

To fulfill your orders and enhance your browsing experience, we collect specific information when you interact with our store:

Category Information Collected Purpose of Processing
Order & Account Data Full name, billing/shipping address, email address, phone number, order history. To process transactions, fulfill shipping, dispatch tracking updates, and provide customer support.
Payment Information Payment card type, last 4 digits of card, transaction token. (Full card numbers and CVV are never stored by us). To securely authorize and complete payments via PCI-compliant payment gateways.
Technical & Device Data IP address, browser type, device information, operating system, time zone, and cookie identifiers. To maintain site security, detect and prevent fraud, optimize mobile performance, and analyze site metrics.
Marketing & Preferences Email address, marketing opt-ins, browsing behavior, wishlists. To send product drops, promotions, and personalized recommendations (only with explicit customer consent).

2. Legal Basis & Consent

  • Transactional Necessity: When you provide details to complete a purchase, verify a card, arrange delivery, or initiate a return, we collect and process this data strictly to execute our contract with you.

  • Marketing Consent: We only send promotional communications (such as newsletters or seasonal sale alerts) if you have explicitly opted in at checkout or through our subscription banner.

  • Withdrawing Your Consent: You can opt out at any time by clicking the "Unsubscribe" link at the footer of any marketing email, or by emailing us directly at care@swagmaz.com.

3. Shopify Hosting & Payment Security

Our storefront is hosted on Shopify Inc., which provides the enterprise-grade online e-commerce platform that powers our business:

  • Secure Storage: Your data is stored on Shopify’s protected data infrastructure behind robust, industry-standard firewalls.

  • Payment Security (PCI-DSS): All direct payment gateways adhere to standards set by PCI-DSS Level 1 (Payment Card Industry Data Security Standard), managed by brands like Visa, MasterCard, and American Express.

  • Encryption: All payment credentials are encrypted using 256-bit SSL technology during transmission. We never hold, view, or store unencrypted payment details on our own servers.

4. Third-Party Disclosures & International Transfers

We share necessary data with trusted operational partners strictly to provide our services:

  • Logistics & Delivery: Shipping carriers (including USPS, UPS, DHL, Royal Mail, and local postal operators) to deliver your parcels.

  • Payment Processors: Authorized gateways (such as Shopify Payments, PayPal, Apple Pay, Klarna) to process transactions and handle fraud screenings.

  • Cross-Border Transfers: Because we fulfill orders worldwide, your personal information may be transferred, stored, and processed outside your country of residence. When transfers occur across borders, we implement recognized contractual safeguards to ensure an equivalent level of data protection.

5. Cookies & Tracking Technologies

We utilize essential, analytics, and functional cookies to ensure our store operates reliably. Common cookies on our store include:

  • _session_id / _shopify_visit: Unique token, session-based; allows Shopify to record visit statistics and manage user navigation.

  • cart / cart_sig: Persistent for 2 weeks; remembers the items in your shopping bag as you browse.

  • secure_customer_sig: Persistent for 20 years; manages customer login and account authentication securely.

You can configure your browser settings to reject or delete cookies at any time. Please note that disabling cookies may affect certain store functionalities, such as cart retention.

6. Your Legal Data Protection Rights

Depending on your jurisdiction (such as under the General Data Protection Regulation (GDPR) in the European Economic Area / UK, or the California Consumer Privacy Act (CCPA/CPRA) in the United States), you have specific statutory rights:

  • Right to Access: Request a copy of the personal information we hold about you.

  • Right to Rectification: Request corrections to incomplete or inaccurate data.

  • Right to Erasure ("Right to Be Forgotten"): Request the complete deletion of your personal records, subject to statutory bookkeeping and tax retention requirements.

  • Right to Object / Restrict: Limit or object to our processing of your personal information.

  • Non-Discrimination: We will never deny services, adjust prices, or alter service levels for exercising your privacy rights.

To submit a data access or deletion request, please reach out to our privacy officer at care@swagmaz.com.

7. Age Limitations

Our website is intended for general adult audiences and is not directed to children. We do not knowingly collect personal data from individuals under the age of 16 (or the legal age of majority in your jurisdiction). If you are a parent or guardian and believe your child has provided us with personal data, please contact us for immediate deletion.

8. Policy Updates

We reserve the right to revise this Privacy Policy periodically to reflect updates in our operational, legal, or regulatory obligations. Any changes will be published directly on this page with an updated "Effective Date." Continued use of our site following updates signifies acceptance of the revised terms.

9. Contact Us

If you have questions regarding this Privacy Policy, wish to exercise your legal data rights, or want to file a privacy inquiry, please reach out to us:

  • 📩 Email: care@swagmaz.com

  • 🏢 Brand / Store: Swagmaz

  • ⏱️ Inquiry Handling: Within 24–48 business hours